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Welcome to Mercy Health Residential Aged Care, where highly qualified and compassionate care teams support you to live life well, the way you choose.

With locations throughout Victoria, New South Wales, Queensland and Western Australia, you’ll find a place that feels like home: whether it’s in the crisp, eucalyptus-infused air of Victoria’s Dandenong Ranges or the golden sunshine of Cairns.

Finding an aged care home is like any home, you feel it when it’s right for you.


 

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Mercy Health residential aged care

Mercy Health has more than 100 years of experience in healthcare in Victoria. That’s why most people associate us with our two Melbourne hospitals — rather than our 30 aged care homes and home care services around Australia, or our New South Wales hospitals.

Our hospitals and residential aged care homes are united by a mission to bring God’s mercy to those in need. Each service is linked by its wealth of clinical expertise, commitment to relationships as key to a meaningful life and every day practice of putting Care First.

See a timeline of our 100 year history here.

We believe care is more than just comfort and assurance in aged care

At Mercy Health, care is tailored nourishment for your social, physical, emotional and spiritual wellbeing.

It’s something you feel when you walk in the door: the close-knit sense of community, the warmth and welcoming atmosphere. Venture in to any of our homes and you’ll discover a community lifestyle that caters specifically to you.

Tailored care is wrapped around your personal needs, along with the support to enjoy — or explore — life experiences. At Mercy Health Residential Aged Care, we honour your story and encourage new chapters.

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Mary - Resident at Mercy Place Parkville

All my needs have been met — medically, physically and spiritually

Mary - Resident at Mercy Place Parkville

By respecting each person, we aim to ensure residents have the best day possible, every day. We always:

  • value each person’s life story
  • encourage independence and support you to live life to your fullest potential
  • partner with residents, families and loved ones to nurture individual health and emotional, social and spiritual wellbeing
  • welcome each person into a home where you feel safe, comfortable and valued
  • enable you to discover and fulfil opportunities to live an enriched and meaningful life.
Learn more about Mercy Health and our approach
Sister Norma

Understanding the costs

Once you’ve chosen your home, it’s natural to start thinking about the costs involved. How much will I have to pay? What is covered? Are there flexible payment options? Find the answers to your questions and get familiar with the costs.

Understanding the costs

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If you have any general questions or queries about life with Mercy Health, get in touch today.

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