Mercy Place Keon Park (Reservoir), Victoria

An intimate, family-style way of life.

Our state-of-the-art home provides a relaxed lifestyle with a focus on meaningful relationships. Whether entertaining family and friends or forming new connections, you will love life at Mercy Place Keon Park. Our intimate, family-style approach to living makes this home truly special.

Featuring six households of 16 residents each, you can be part of your own small community. Each household has its own kitchen, dining and lounge room. There is also a dedicated chapel, prayer and reflection rooms, a hairdressing salon and an intimate library. Residents, family and friends are also welcome to gather at the ever-popular café overlooking the garden, complete with a baby grand piano.


Visiting hours may have changed due to the coronavirus pandemic. Please call the home for details.

Contact Mercy Place Keon Park (Reservoir) today

Phone: 03 8414 6000
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Mercy Place Keon Park (Reservoir)
15 Tunaley Parade
Reservoir VIC 3073

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Special Respite offer

Stay for 3 weeks of respite care but only pay for 2. Terms and conditions apply.

Available Services

Pastoral care

Pastoral Care Associates can offer you and your loved ones spiritual and emotional support. We can also coordinate prayer groups or church services, including regular Mass, sacramental care and denominational services.


Podiatry services are available for medical conditions affecting the foot, ankle and leg. Our local allied health therapists can provide podiatry in the home as part of a high care plan. If you’re generally well and would like these services, or have higher care needs and seek extra allied health support, you can arrange for your preferred therapists to visit on a fee-for-service basis.


Physiotherapists help people move more easily and improve their physical ability. You may undertake physiotherapy as part of a high-care plan or rehabilitation program. If you’re generally well and would like access to physiotherapy services, or if you have higher needs and require extra support, you can arrange for your preferred therapists to visit on a fee-for-service basis.

Hair and beauty salon

A hairdresser regularly visits our salon to keep you looking and feeling your best.


Enjoy access to our home’s comprehensive library of books, reading materials and games.

Allied health

Allied health describes the range of health professionals involved in your care who are not doctors, dentists or nurses. Allied health includes services such as podiatry, occupational therapy, physiotherapy, speech therapy and dietary advice.

Ageing in place

Our homes offer you the security and comfort of ‘ageing in place’. Regardless of your care needs now, or how they may develop in the future, you can continue to live at our home and access the care you need while maintaining your quality of life.

Café on site

Our home includes an on-site café and kiosk with a fresh food and hot or cold drink menu for you and your guests to enjoy.

Dietitian-curated meals

Our nutritionally balanced menu is developed under the guidance of a dietitian and changes seasonally. All meals are cooked fresh daily and we are happy to accommodate special dietary needs for religious, cultural, ethical or medical reasons.

Eye health and ophthalmology

Access ophthalmology services to treat eye and vision-related conditions or disorders.

Leisure and lifestyle activities

Wherever possible, our lifestyle therapy team supports you to pursue your interests and actively participate in life. We invite you to enjoy a range of social, cultural and physical activities and to suggest any we do not currently offer. Please note, some activities may incur a charge.

Palliative care

For those nearing the end of life, our palliative care team works with family and friends to offer physical, spiritual, emotional and social support.

Pain management

We offer a range of professional services to ease pain, improve quality of life and reduce symptoms and discomfort associated with ongoing illnesses or disorders.

Pet-friendly environment

Pet therapy is known to inspire greater physical, cognitive and emotional wellbeing. On-site and visiting pets are a vital element of our home environment. If you’re considering a move to our home, contact the Service Manager to discuss bringing your pet with you.

Religious services

Chaplains visit our home, and are available on-call for pastoral ministry and specific religious rituals. We can also arrange pastoral care from a religious representative from your own faith for your convenience.

Respite care

We can provide support to your family and other primary carers who need additional assistance, or who simply need a break and time to themselves. Our home offers respite care in the form of short-term accommodation for your family members or primary carers.

Speech pathology

Our home offers speech pathology services to assess, diagnose and treat communication or swallowing disorders. Our local allied health therapists can provide speech pathology services in-home as you require, or as part of a high-care plan. If you’re generally well and would like speech pathology, or have higher care needs and seek extra allied health support, you can arrange for your preferred therapists to visit on a fee-for-service basis.

Volunteer services

Our home benefits from many skilled volunteers. Whether it be driving a bus, sharing gardening skills, reading a book or newspaper to one of our residents, playing cards, or just having a chat, volunteers bring a spark into our home with infectious enthusiasm. If you would like to contribute to our home as a volunteer, please get in touch. As with everyone who works within our homes, volunteers are required to complete a police check and attend a Mercy Health induction.

Dementia care unit

A dedicated memory unit is available within the home providing specialist care for people living with dementia or memory loss. We partner with you and your loved one to get to know their personal story so daily life and activities can be tailored to suit their specific needs and interests.

Dementia care service

Our home caters for people living with dementia or memory loss. We partner with you and your loved one to get to know their personal story so daily life and activities can be tailored to suit their specific needs and interests.

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The dignity, respect and management of residents' needs is to be applauded. I have also witnessed the sensitivity and empathy when palliative care has been instigated. The nursing staff keep you updated on the resident’s condition and they are always available to speak with you.

Sr Felicity Hardy S.G.S

Aged Care Accommodation

Our lovely rooms boast a stylish design. Enjoy the quality furniture and fittings including electric height-adjustable beds, built-in personal mobility aids, heating, air conditioning, wall-mounted flat screen TVs, built-in wardrobes and shelving for personal items. A 24/7 nurse call system is available in all rooms, giving you and your loved ones peace of mind.

Photo Gallery

Photos of the home


Type Room Bathroom Size
Classic Single Private 17-24m²
Grande Single Private 17-24m²
Deluxe Single Private 17-24m²
Accommodation details and pricing


Fresh, nutritious food is always on the menu at Mercy Place Keon Park. Our menus are developed and regularly updated by a nutritionist. Variety is the spice of life, so not only is our menu wholesome and tasty, it also caters for your dietary and cultural preferences. Bon appetit!

  • crumbed lamb cutlet
  • grilled cod with lemon and parsley butter
  • sweet and sour pork
  • roast topside of beef
  • ravioli braised beef in tomato sauce
  • chicken mornay
  • pickled pork neck
  • BBQ chicken and salad
  • vegiterian dishes


Mercy Place Keon Park offers modern living in a state-of-the-art environment which includes:

  • six households of up to 16 residents — your own small community within the larger community
  • separate kitchen, dining and lounge room for each household
  • a chapel and two prayer rooms
  • private courtyards and gardens.

Aged Care Lifestyle and Community

We make it our mission to help you enjoy life, stay active and do the things you love, as well as trying new things with new friends. We will work with you to choose social and lifestyle options that suit you. Rather than fitting in with our program, we will help you create a lifestyle you love. Tell us about your interests and hobbies, and we will take care of the rest.

Residents at Mercy Place Keon Park are provided with additional services that complement our existing high-quality care and let you add a touch of simple luxury to your life every day. Click here to view the full list of services and their cost.

In the area

Our residents enjoy:

  • bus outings to local shops
  • events at the South Morang Plenty Ranges Art and Convention Centre 9km
  • scenic bus drives
  • trips to nearby Essendon Airport
  • Northland Shopping Centre 6.5km

Available activities

Enjoy the following activities at your home:

  • group and individual exercise programs
  • culture club
  • friendship club
  • musical memories
  • bowls
  • gentle exercises
  • walking group
  • bus outings
  • knit and natter
  • word games


Our home is easily accessed by public transport.

We are just 1.2km from Keon Park Railway Station (Thomastown).

Bus 902 (Chelsea–Airport West Smartbus) services the area regularly.

Directions and parking

Visitor parking availabe on site.

Get directions

What next

Moving into an aged care home can be a challenging and emotional time for you and your loved ones. We’re here to help.

There are some steps you can complete at any point — even before you’ve decided on your home — to make things easier.

Find out more about moving into aged care

Get prepared

There are things you can do right now – including assembling documents and completing forms – to make your move smooth and easy. Many of these things are useful even if you don’t end up moving into aged care.

Learn more about getting prepared for transition to an aged care home

Confirm the details of your finances

By confirming the details of your finances through completing certain forms and choosing your specific room, you can ensure you pay the correct costs and receive the right care from the moment you move in.

Learn more about confirming the details of your finances

Apply for your chosen home

Arrange a meeting with a local representative of your chosen home to ensure you understand everything and receive the right help in applying for your move.

Learn more about applying for your chosen home

Understanding the costs

Once you’ve chosen your home, it’s natural to start thinking about the costs involved.

How much will I have to pay? What is covered? Are there flexible payment options? Find the answers to your questions and get familiar with the costs.

Find out more about the costs

Ask about life at Mercy Place Keon Park (Reservoir)

If you have any questions about life at Mercy Place Keon Park (Reservoir) the process of preparing for a move, or anything else, please get in touch and let us know. We’ll find the answers and be in contact with you shortly.

    Contact Mercy Place Keon Park (Reservoir) today

    Phone: 03 8414 6000

    Mercy Place Keon Park (Reservoir)
    15 Tunaley Parade
    Reservoir VIC 3073

    Get directions

    We constantly look for ways to improve the care and service we deliver. Your feedback is valuable and is one way we can find out how we are doing and what we can improve. Complete our online feedback form to provide your comments.

    Last reviewed June 25, 2018.

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