About us

Mercy Health Residential Aged Care provides a wide range of flexible and individualised care options in homes catering for all care needs including dementia. We also offer respite care when rooms are available.

For almost two decades, our highly qualified and compassionate teams have supported residents to live the life they choose. With 35 homes across Victoria, New South Wales, Queensland and Western Australia, we have something for everyone: from the crisp, eucalyptus-infused air of Victoria’s Dandenong Ranges right through to the golden sunshine of Cairns.

Our approach is equally comprehensive, catering to your physical, social, emotional and spiritual wellbeing. Our homes enrich your life to overcome boredom, inactivity, and isolation. How? By providing care that meets your personal interests and needs.

Your care team empowers you to take control and live every day as self-sufficiently as possible. We empower you to continue actively participating in life by maintaining your independence, social connections and favourite pastimes. We partner with you, your family and your community to create a sense of belonging and the unmistakable feeling of home.

Every Mercy Health environment is built around our Christian beliefs that human life is sacred and must be respected, and that relationships are critical to every person’s sense of wellbeing. Everything we do is underpinned by our wider organisational values: compassion, hospitality, respect, innovation, stewardship and teamwork.

Last reviewed October 30, 2017.

Information for Mercy Place Montrose residents, families

Dear Mercy Place Montrose residents and families An update from our home Just a short update today, but I am pleased to let you know that our residents are again all well and in good spirits. We are eagerly awaiting our resident and staff testing results. I anticipate to have those in the next 24–48...
Information for Mercy Place Montrose residents, families

Information for Mercy Place Keon Park residents, families

Dear Mercy Place Keon Park residents and families An update from our home As we head into the weekend, I can happily report that all residents are free from respiratory symptoms and have adjusted remarkably well to the changes we’ve had to adopt during this state of high alert. We know that changes, such as...
Information for Mercy Place Keon Park residents, families

Important information about how Mercy Health is prepared for coronavirus

Dear Mercy Health residential aged care residents and families Important information about how Mercy Health is prepared for coronavirus I hope this letter finds you safe and well. I am writing to provide you with some important information about the coronavirus pandemic (COVID-19) and to ask for your help so that we can be better...
Important information about how Mercy Health is prepared for coronavirus