About us

Mercy Health Residential Aged Care provides a wide range of flexible and individualised care options in homes catering for all care needs including dementia. We also offer respite care when rooms are available.

For almost two decades, our highly qualified and compassionate teams have supported residents to live the life they choose. With 35 homes across Victoria, New South Wales, Queensland and Western Australia, we have something for everyone: from the crisp, eucalyptus-infused air of Victoria’s Dandenong Ranges right through to the golden sunshine of Cairns.

Our approach is equally comprehensive, catering to your physical, social, emotional and spiritual wellbeing. Our homes enrich your life to overcome boredom, inactivity, and isolation. How? By providing care that meets your personal interests and needs.

Your care team empowers you to take control and live every day as self-sufficiently as possible. We empower you to continue actively participating in life by maintaining your independence, social connections and favourite pastimes. We partner with you, your family and your community to create a sense of belonging and the unmistakable feeling of home.

Every Mercy Health environment is built around our Christian beliefs that human life is sacred and must be respected, and that relationships are critical to every person’s sense of wellbeing. Everything we do is underpinned by our wider organisational values: compassion, hospitality, respect, innovation, stewardship and teamwork.

Last reviewed October 30, 2017.

Information for Templestowe residents and families

Dear Mercy Place Templestowe residents and families An update from our home Resident wellbeing I am happy to let you know that residents are mostly well. Aged Care Pastoral Services Manager Michael Taylor kindly visited our home again today to provide emotional and spiritual support. Resident and staff testing tomorrow Tomorrow (Wednesday 7 October) will...
Information for Templestowe residents and families

Information for Templestowe residents and families

Dear Mercy Place Templestowe residents and families An update from our home Test results all negative I begin today’s update with some wonderful news: the results from yesterday’s round of resident and staff testing were all negative. This is such great news. Thank you to everyone for bearing with us through the many rounds of...
Information for Templestowe residents and families

Information for Templestowe residents and families

Dear Mercy Place Templestowe residents and families An update from our home Today, our residents remain well, and despite the disruption of another round of testing this afternoon, the mood around the home is positive. Our Lifestyle team has been busy keeping up the supply of in-room activities, visiting residents for one-on-one catch ups, and...
Information for Templestowe residents and families