About us

Mercy Health Residential Aged Care provides a wide range of flexible and individualised care options in homes catering for all care needs including dementia. We also offer respite care when rooms are available.

For almost two decades, our highly qualified and compassionate teams have supported residents to live the life they choose. With 35 homes across Victoria, New South Wales, Queensland and Western Australia, we have something for everyone: from the crisp, eucalyptus-infused air of Victoria’s Dandenong Ranges right through to the golden sunshine of Cairns.

Our approach is equally comprehensive, catering to your physical, social, emotional and spiritual wellbeing. Our homes enrich your life to overcome boredom, inactivity, and isolation. How? By providing care that meets your personal interests and needs.

Your care team empowers you to take control and live every day as self-sufficiently as possible. We empower you to continue actively participating in life by maintaining your independence, social connections and favourite pastimes. We partner with you, your family and your community to create a sense of belonging and the unmistakable feeling of home.

Every Mercy Health environment is built around our Christian beliefs that human life is sacred and must be respected, and that relationships are critical to every person’s sense of wellbeing. Everything we do is underpinned by our wider organisational values: compassion, hospitality, respect, innovation, stewardship and teamwork.

Last reviewed October 30, 2017.

Information for Mercy Place Montrose residents, families

Dear Mercy Place Montrose residents and families An update from our home I am delighted to share with you all that resident swab test results came back negative. While this is reassuring news, the staff results are yet to be received and we do not want to get ahead of ourselves. I expect to have...
Information for Mercy Place Montrose residents, families

Information for Mercy Place Montrose residents, families

Dear Mercy Place Montrose residents and families An update from our home Health and wellbeing This Monday I am pleased to say that everyone is cheerful and well at Mercy Place Montrose. It has been wonderful to see residents moving about the homes and talking to each other — within the physical-distancing guidelines, of course....
Information for Mercy Place Montrose residents, families

Information for Mercy Place Montrose residents, families

Dear Mercy Place Montrose residents and families An update from our home Health and wellbeing All of our residents are well today and enjoying the communal areas of the home. Seeing how happy residents are to have this additional room to move makes me wonder how the rest of the state will feel when finally...
Information for Mercy Place Montrose residents, families