About us

Mercy Health Residential Aged Care provides a wide range of flexible and individualised care options in homes catering for all care needs including dementia. We also offer respite care when rooms are available.

For almost two decades, our highly qualified and compassionate teams have supported residents to live the life they choose. With 22 homes across Victoria, New South Wales, Queensland and Western Australia, we have something for everyone: from the crisp, eucalyptus-infused air of Victoria’s Dandenong Ranges right through to the golden sunshine of Cairns.

Our approach is equally comprehensive, catering to your physical, social, emotional and spiritual wellbeing. Our homes enrich your life to overcome boredom, inactivity, and isolation. How? By providing care that meets your personal interests and needs.

Your care team empowers you to take control and live every day as self-sufficiently as possible. We empower you to continue actively participating in life by maintaining your independence, social connections and favourite pastimes. We partner with you, your family and your community to create a sense of belonging and the unmistakable feeling of home.

Every Mercy Health environment is built around our Christian beliefs that human life is sacred and must be respected, and that relationships are critical to every person’s sense of wellbeing. Everything we do is underpinned by our wider organisational values: compassion, hospitality, respect, innovation, stewardship and teamwork.

What next

Moving into an aged care home can be a challenging and emotional time. We’re here to help. Wherever you are in the process, prepare for your move with this handy checklist.

What next

Understanding the costs

Once you’ve chosen your home, it’s natural to start thinking about the costs involved. How much will I have to pay? What is covered? Are there flexible payment options? Find the answers to your questions and get familiar with the costs.

Understanding the costs

Contact us

If you have any general questions or queries about life with Mercy Health, get in touch today.

Contact us