Feedback

We constantly look for ways to improve the care and service we deliver. Your feedback is valuable and is one way we can find out how we are doing and what we can improve. Please complete this form to provide your comments.

Last reviewed July 1, 2019.

Information for Mercy Place Montrose residents, families

Dear Mercy Place Montrose residents and families An update from our home I can happily share with you that we have received all resident results, and they are all negative. What a great way to end the weekend! We are still eagerly awaiting for the news of the staff swab results. I will let you...
Information for Mercy Place Montrose residents, families

Information for Mercy Place Montrose residents, families

Dear Mercy Place Montrose residents and families An update from our home Staff testing Yesterday I wrote to inform you that another staff member had tested positive for coronavirus, prompting immediate action from the team here at Mercy Place Montrose. We contacted the Department of Health and Human Services (State) Public Health Unit and the...
Information for Mercy Place Montrose residents, families

Information for Mercy Place Montrose residents, families

Dear Mercy Place Montrose residents and families An update from our home Today has been incredibly difficult. This afternoon, we learned that another one of our staff members has returned a positive coronavirus test result. While this news will obviously create anxiety, it is also a stark reminder of the precarious position that every Victorian...
Information for Mercy Place Montrose residents, families