Book your tour of Mercy Place Ballarat
Arrange to visit for a cup of tea and a tour, and get to know the friendly faces at Mercy Place Ballarat! You'll meet our Resident Liaison Officer to explore our home and the surrounding area, and find out more about moving in. Just fill out the form and we’ll be in touch.
Available Services
Pastoral care
Pastoral Care Associates can offer you and your loved ones spiritual and emotional support. We can also coordinate prayer groups or church services, including regular Mass, sacramental care and denominational services.
Religious services
Chaplains visit our home, and are available on-call for pastoral ministry and specific religious rituals. We can also arrange pastoral care from a religious representative from your own faith for your convenience.
Volunteer services
Our home benefits from many skilled volunteers. Whether it be driving a bus, sharing gardening skills, reading a book or newspaper to one of our residents, playing cards, or just having a chat, volunteers bring a spark into our home with infectious enthusiasm. If you would like to contribute to our home as a volunteer, please get in touch. As with everyone who works within our homes, volunteers are required to complete a police check and attend a Mercy Health induction.
Speech pathology
Our home offers speech pathology services to assess, diagnose and treat communication or swallowing disorders. Our local allied health therapists can provide speech pathology services in-home as you require, or as part of a high-care plan. If you’re generally well and would like speech pathology, or have higher care needs and seek extra allied health support, you can arrange for your preferred therapists to visit on a fee-for-service basis.
Respite care
We can provide support to your family and other primary carers who need additional assistance, or who simply need a break and time to themselves. Our home offers respite care in the form of short-term accommodation for your family members or primary carers.
Podiatry
Podiatry services are available for medical conditions affecting the foot, ankle and leg. Our local allied health therapists can provide podiatry in the home as part of a high care plan. If you’re generally well and would like these services, or have higher care needs and seek extra allied health support, you can arrange for your preferred therapists to visit on a fee-for-service basis.
Physiotherapy
Physiotherapists help people move more easily and improve their physical ability. You may undertake physiotherapy as part of a high-care plan or rehabilitation program. If you’re generally well and would like access to physiotherapy services, or if you have higher needs and require extra support, you can arrange for your preferred therapists to visit on a fee-for-service basis.
Pet-friendly environment
Pet therapy is known to inspire greater physical, cognitive and emotional wellbeing. On-site and visiting pets are a vital element of our home environment. If you’re considering a move to our home, contact the Service Manager to discuss bringing your pet with you.
Palliative care
For those nearing the end of life, our palliative care team works with family and friends to offer physical, spiritual, emotional and social support.
Pain management
We offer a range of professional services to ease pain, improve quality of life and reduce symptoms and discomfort associated with ongoing illnesses or disorders.
Eye health and ophthalmology
Access ophthalmology services to treat eye and vision-related conditions or disorders.
Library
Enjoy access to our home’s comprehensive library of books, reading materials and games.
Leisure and lifestyle activities
Wherever possible, our lifestyle therapy team supports you to pursue your interests and actively participate in life. We invite you to enjoy a range of social, cultural and physical activities and to suggest any we do not currently offer. Please note, some activities may incur a charge.
Hair and beauty salon
A hairdresser regularly visits our salon to keep you looking and feeling your best.
Dietitian-curated meals
Our nutritionally balanced menu is developed under the guidance of a dietitian and changes seasonally. All meals are cooked fresh daily and we are happy to accommodate special dietary needs for religious, cultural, ethical or medical reasons.
Dementia care service
Our home caters for people living with dementia or memory loss. We partner with you and your loved one to get to know their personal story so daily life and activities can be tailored to suit their specific needs and interests.
Café on site
Our home includes an on-site café and kiosk with a fresh food and hot or cold drink menu for you and your guests to enjoy.
Audiology
Audiology involves treatments to improve communication and participation for people with hearing loss, to promote a fuller and more enjoyable life. It can also help with conditions affecting balance.
Allied health
Allied health describes the range of health professionals involved in your care who are not doctors, dentists or nurses. Allied health includes services such as podiatry, occupational therapy, physiotherapy, speech therapy and dietary advice.
Ageing in place
Our homes offer you the security and comfort of ‘ageing in place’. Regardless of your care needs now, or how they may develop in the future, you can continue to live at our home and access the care you need while maintaining your quality of life.
What next
Moving into an aged care home can be a challenging and emotional time for you and your loved ones. We’re here to help.
There are some steps you can complete at any point — even before you’ve decided on your home — to make things easier.
Get prepared
There are things you can do right now – including assembling documents and completing forms – to make your move smooth and easy. Many of these things are useful even if you don’t end up moving into aged care.
Confirm the details of your finances
By confirming the details of your finances through completing certain forms and choosing your specific room, you can ensure you pay the correct costs and receive the right care from the moment you move in.
Apply for your chosen home
Arrange a meeting with a local representative of your chosen home to ensure you understand everything and receive the right help in applying for your move.
Understanding the costs
Once you’ve chosen your home, it’s natural to start thinking about the costs involved.
How much will I have to pay? What is covered? Are there flexible payment options? Find the answers to your questions and get familiar with the costs.
Contact Mercy Place Ballarat today
Phone: (03) 5327 188860 Corbett Street
Ballarat East VIC 3350
We constantly look for ways to improve the care and service we deliver. Your feedback is valuable and is one way we can find out how we are doing and what we can improve. Complete our online feedback form to provide your comments.
Last reviewed May 10, 2018.