Life at Mercy Place East Melbourne is perfectly balanced: we strive to maintain the normal activities of daily life while enabling personal achievements, events and outings.
Our home is cosy but also cosmopolitan, bright and modern. We build relationships in order to provide personal, individualised care and we support you to live your way.
Enjoy a tranquil moment among the flowers in our sensory courtyard or on the rooftop terrace. Alternatively, wander tree-lined streets with friends or family and explore the many attractions of our vibrant inner-city neighbourhood. Cinemas, cafes, art galleries, high-end restaurants and shopping precincts are all nearby. We also offer entertainment in the comfort of our home, with poetry readings, a visiting artist, harp therapy, music and entertainment, and more.
Visiting hours may have changed due to the coronavirus pandemic. Please call the home for details.
Book your tour of Mercy Place East Melbourne
Arrange to visit for a cup of tea and a tour, and get to know the friendly faces at Mercy Place East Melbourne! You'll meet our Resident Liaison Officer to explore our home and the surrounding area, and find out more about moving in. Just fill out the form and we’ll be in touch.
Ageing in place
Our homes offer you the security and comfort of ‘ageing in place’. Regardless of your care needs now, or how they may develop in the future, you can continue to live at our home and access the care you need while maintaining your quality of life.
Audiology involves treatments to improve communication and participation for people with hearing loss, to promote a fuller and more enjoyable life. It can also help with conditions affecting balance.
As part of our comprehensive approach to your health and wellbeing, we can arrange dental services for both emergency and non-emergency dental issues.
Eye health and ophthalmology
Access ophthalmology services to treat eye and vision-related conditions or disorders.
Hair and beauty salon
A hairdresser regularly visits our salon to keep you looking and feeling your best.
Leisure and lifestyle activities
Wherever possible, our lifestyle therapy team supports you to pursue your interests and actively participate in life. We invite you to enjoy a range of social, cultural and physical activities and to suggest any we do not currently offer. Please note, some activities may incur a charge.
Enjoy access to our home’s comprehensive library of books, reading materials and games.
For those nearing the end of life, our palliative care team works with family and friends to offer physical, spiritual, emotional and social support.
Pastoral Care Associates can offer you and your loved ones spiritual and emotional support. We can also coordinate prayer groups or church services, including regular Mass, sacramental care and denominational services.
Physiotherapists help people move more easily and improve their physical ability. You may undertake physiotherapy as part of a high-care plan or rehabilitation program. If you’re generally well and would like access to physiotherapy services, or if you have higher needs and require extra support, you can arrange for your preferred therapists to visit on a fee-for-service basis.
Podiatry services are available for medical conditions affecting the foot, ankle and leg. Our local allied health therapists can provide podiatry in the home as part of a high care plan. If you’re generally well and would like these services, or have higher care needs and seek extra allied health support, you can arrange for your preferred therapists to visit on a fee-for-service basis.
Chaplains visit our home, and are available on-call for pastoral ministry and specific religious rituals. We can also arrange pastoral care from a religious representative from your own faith for your convenience.
We can provide support to your family and other primary carers who need additional assistance, or who simply need a break and time to themselves. Our home offers respite care in the form of short-term accommodation for your family members or primary carers.
Our home offers speech pathology services to assess, diagnose and treat communication or swallowing disorders. Our local allied health therapists can provide speech pathology services in-home as you require, or as part of a high-care plan. If you’re generally well and would like speech pathology, or have higher care needs and seek extra allied health support, you can arrange for your preferred therapists to visit on a fee-for-service basis.
Dementia care service
Our home caters for people living with dementia or memory loss. We partner with you and your loved one to get to know their personal story so daily life and activities can be tailored to suit their specific needs and interests.
Dementia care unit
A dedicated memory unit is available within the home providing specialist care for people living with dementia or memory loss. We partner with you and your loved one to get to know their personal story so daily life and activities can be tailored to suit their specific needs and interests.
Aged Care Accommodation
Our architecturally designed home blends comfort and care with inner-city style.
Each bright, expansive room offers ample private space — make it your personal sanctuary with your own individual treasures and furniture. Timber beds with built-in cabinetry feature in each room, and a registered nurse is available 24/7 for your peace of mind.
Photos of the home
We offer a seasonal menu that changes on a four-week schedule. Developed in consultation with a dietitian, most of our food is homemade daily and features fresh vegetables. Our flexible menu can accommodate any dietary or cultural meal requirements. A catering manager is on site five days a week and welcomes resident feedback and suggestions. Your meal choice is processed through ‘Oscar’, our electronic and personalised ordering system.
- Breakfast: residents can choose a hot breakfast seven days a week.
- Lunch: two meal choices, or three choices for residents with extra services.
- Dinner: two meal choices.
- Wine or beer available with all meals.
- Homemade morning and afternoon tea.
- memory support unit
- private dining space
- courtyard garden
- spa room.
Aged Care Lifestyle and Community
Mercy Place East Melbourne is an inner-city home offering friendly, personalised care.
We boast an amazing community with multiple attractions beyond our walls. Enjoy the tree-lined streets, beautiful historical architecture and city views, or wander through the lush green expanse of the nearby Fitzroy Gardens. Life at Mercy Place East Melbourne is enhanced by our culturally diverse neighbourhood, with an array of cinemas, cafés, art galleries, high-end restaurants and shops at your fingertips.
Residents at Mercy Place East Melbourne are provided with additional services that complement our existing high-quality care and let you add a touch of simple luxury to your life every day. Click here to view the full list of services and their cost.
In the area
- Roccella All Day Italian Eatery
- Zouki Café
- Fitzroy Gardens featuring KereKere Green Cafe
- St Patrick’s Cathedral
- Holy Trinity Anglican Church
- Smith Street, Bridge Road and city shops
- Epworth Freemasons and St Vincent’s Private Hospital next door
- Melbourne Cricket Ground.
Enjoy the following activities at your home:
- seated yoga
- volunteer visits
- walking groups and coffee outings
- intergenerational activities with local school students
- birthday celebrations
- chapel with weekly Catholic mass, communion services and Anglican services
- visiting resident artist
- bus outings
- entertainment and music
- harp therapist
- poetry readings
- pet therapy
- massage therapist.
Moving into an aged care home can be a challenging and emotional time for you and your loved ones. We’re here to help.
There are some steps you can complete at any point — even before you’ve decided on your home — to make things easier.
There are things you can do right now – including assembling documents and completing forms – to make your move smooth and easy. Many of these things are useful even if you don’t end up moving into aged care.
Confirm the details of your finances
By confirming the details of your finances through completing certain forms and choosing your specific room, you can ensure you pay the correct costs and receive the right care from the moment you move in.
Apply for your chosen home
Arrange a meeting with a local representative of your chosen home to ensure you understand everything and receive the right help in applying for your move.
Understanding the costs
Once you’ve chosen your home, it’s natural to start thinking about the costs involved.
How much will I have to pay? What is covered? Are there flexible payment options? Find the answers to your questions and get familiar with the costs.
Ask about life at Mercy Place East Melbourne
If you have any questions about life at Mercy Place East Melbourne the process of preparing for a move, or anything else, please get in touch and let us know. We’ll find the answers and be in contact with you shortly.
22 Verona Lane
East Melbourne VIC 3002
We constantly look for ways to improve the care and service we deliver. Your feedback is valuable and is one way we can find out how we are doing and what we can improve. Complete our online feedback form to provide your comments.
Last reviewed December 19, 2017.