Situated close to shops, parklands and the tranquil Broken River, Mercy Place Shepparton is a close-knit community fostering independence and strong connections with family and friends.
Whatever your passion, our home can support you to enjoy an active and fulfilling life.
The winding Broken River flows into the Goulburn just metres from our doorstep, offering gorgeous views and a beautiful natural landscape for walking or gentle exercise.
Alternatively, enjoy a quiet moment of reflection in the picturesque Ursula Frayne memory support garden. You can also attend a service or event in our on-site chapel, relax over cards with friends in the games room, or cook an old family recipe in the residents’ kitchen.
Visiting hours may have changed due to the coronavirus pandemic. Please call the home for details.
Book your tour of Mercy Place Shepparton
Arrange to visit for a cup of tea and a tour, and get to know the friendly faces at Mercy Place Shepparton! You'll meet our Resident Liaison Officer to explore our home and the surrounding area, and find out more about moving in. Just fill out the form and we’ll be in touch.
Our home offers speech pathology services to assess, diagnose and treat communication or swallowing disorders. Our local allied health therapists can provide speech pathology services in-home as you require, or as part of a high-care plan. If you’re generally well and would like speech pathology, or have higher care needs and seek extra allied health support, you can arrange for your preferred therapists to visit on a fee-for-service basis.
We can provide support to your family and other primary carers who need additional assistance, or who simply need a break and time to themselves. Our home offers respite care in the form of short-term accommodation for your family members or primary carers.
Chaplains visit our home, and are available on-call for pastoral ministry and specific religious rituals. We can also arrange pastoral care from a religious representative from your own faith for your convenience.
Podiatry services are available for medical conditions affecting the foot, ankle and leg. Our local allied health therapists can provide podiatry in the home as part of a high care plan. If you’re generally well and would like these services, or have higher care needs and seek extra allied health support, you can arrange for your preferred therapists to visit on a fee-for-service basis.
Physiotherapists help people move more easily and improve their physical ability. You may undertake physiotherapy as part of a high-care plan or rehabilitation program. If you’re generally well and would like access to physiotherapy services, or if you have higher needs and require extra support, you can arrange for your preferred therapists to visit on a fee-for-service basis.
Pastoral Care Associates can offer you and your loved ones spiritual and emotional support. We can also coordinate prayer groups or church services, including regular Mass, sacramental care and denominational services.
For those nearing the end of life, our palliative care team works with family and friends to offer physical, spiritual, emotional and social support.
Enjoy access to our home’s comprehensive library of books, reading materials and games.
Leisure and lifestyle activities
Wherever possible, our lifestyle therapy team supports you to pursue your interests and actively participate in life. We invite you to enjoy a range of social, cultural and physical activities and to suggest any we do not currently offer. Please note, some activities may incur a charge.
Hair and beauty salon
A hairdresser regularly visits our salon to keep you looking and feeling your best.
Eye health and ophthalmology
Access ophthalmology services to treat eye and vision-related conditions or disorders.
As part of our comprehensive approach to your health and wellbeing, we can arrange dental services for both emergency and non-emergency dental issues.
Audiology involves treatments to improve communication and participation for people with hearing loss, to promote a fuller and more enjoyable life. It can also help with conditions affecting balance.
Allied health describes the range of health professionals involved in your care who are not doctors, dentists or nurses. Allied health includes services such as podiatry, occupational therapy, physiotherapy, speech therapy and dietary advice.
Ageing in place
Our homes offer you the security and comfort of ‘ageing in place’. Regardless of your care needs now, or how they may develop in the future, you can continue to live at our home and access the care you need while maintaining your quality of life.
Dementia care service
Our home caters for people living with dementia or memory loss. We partner with you and your loved one to get to know their personal story so daily life and activities can be tailored to suit their specific needs and interests.
Our 98-bed home features 68 rooms with private ensuites and 38 rooms with access to shared bathrooms.
All rooms have bedside furniture and most have televisions. Many rooms offer beautiful views of our internal courtyard.
Our Ursula Frayne area has access to a memory support garden, designed to foster residents’ interests and promote calm, positive reflection.
We encourage you to make your room feel like home by bringing in treasured items to decorate your personal space.
All meals are cooked on site, with menus developed in consultation with dietitians. We accommodate special dietary requirements and we also welcome family and friends to join us at meal times. There is also a small kitchen available if you enjoy cooking or preparing your own food.
- We provide a cooked breakfast of bacon and eggs once a week.
- Fish and chips are served every Friday.
- Residents enjoy a roast dinner at least twice a week.
- on-site hairdresser
- weekly church services at our chapel
- diversional therapist
- mobile dentist
- visiting GPs
- hospital in-reach program.
Lifestyle and Community
We are just a short drive to Shepparton’s prime shopping districts, with a range of boutique cafes and restaurants offering flavours from around the world.
A GP and hospital are located nearby to meet your healthcare needs, or the GP can visit you at home if you prefer.
Pristine bush walks and rivers are just a short distance from our doorstep, and there are several churches in the area.
In the area
- Victoria Lake, 2.9km
- Shepparton Botanic Gardens, 4.6km
- Riverside Shopping Plaza, 2.8km
- Lake Side Café, a short drive away.
Buses pass our home hourly, travelling to Shepparton city centre.
Shepparton Railway Station is 3km from our home, with train services to Melbourne four times a day.
There is a taxi service that accommodates wheelchairs on request.
As a treasured member of the Mercy Place Shepparton community, you have a dedicated Service Manager.
My favourite part of Mercy Place Shepparton is all the different residents who live here and their unique life histories.
It is always a pleasure to sit and chat with our residents; they have so many wonderful stories to share about their lives.
Moving into an aged care home can be a challenging and emotional time for you and your loved ones. We’re here to help.
There are some steps you can complete at any point — even before you’ve decided on your home — to make things easier.
There are things you can do right now – including assembling documents and completing forms – to make your move smooth and easy. Many of these things are useful even if you don’t end up moving into aged care.
Confirm the details of your finances
By confirming the details of your finances through completing certain forms and choosing your specific room, you can ensure you pay the correct costs and receive the right care from the moment you move in.
Apply for your chosen home
Arrange a meeting with a local representative of your chosen home to ensure you understand everything and receive the right help in applying for your move.
Understanding the costs
Once you’ve chosen your home, it’s natural to start thinking about the costs involved.
How much will I have to pay? What is covered? Are there flexible payment options? Find the answers to your questions and get familiar with the costs.
Ask about life at Mercy Place Shepparton
If you have any questions about life at Mercy Place Shepparton the process of preparing for a move, or anything else, please get in touch and let us know. We’ll find the answers and be in contact with you shortly.
351-359 Archer St
Shepparton VIC 3630
We constantly look for ways to improve the care and service we deliver. Your feedback is valuable and is one way we can find out how we are doing and what we can improve. Complete our online feedback form to provide your comments.
Last reviewed January 1, 2018.