How to Choose the Right Residential Aged Care: A Guide for Families

Choosing the right residential aged care facility for a parent or family member can be a challenging and emotional journey. The process of finding additional support for a loved one can often seem daunting. That’s why it’s crucial to understand the steps involved to help you make an informed decision and find a home that meets your family member’s care needs.

At Mercy Health, we understand how overwhelming this decision can be. Our dedicated Client Services Team is committed to supporting you as you navigate the journey to finding the right residential aged care home.

Let’s Start at the Very Beginning

The first step is to determine the level of care needed. An Aged Care Assessment Team (ACAT) can help assess whether residential aged care is the right option, and the level of care required. This assessment is essential for accessing government-funded aged care services. To arrange an assessment, visit My Aged Care.

Comparing homes: Be Clear on What Matters Most

Once you know the level of care needed, it’s time to explore available facilities. Resources like My Aged Care offer detailed information on residential aged care homes across Australia, including services, fees, and accommodation options.

Comparing multiple facilities is important, considering factors such as location, services, dining experience, social calendar, and the overall environment.

Start by listing your must-haves. For instance, is spiritual support important? Do you prefer a not-for-profit provider? Websites like Aged Care Guide or Aged Care Online can also assist in comparing options.

Money, Money, Money

Residential aged care involves various costs, including a basic daily fee, accommodation fees, and additional service fees for extra comforts. Depending on your financial situation, government subsidies may be available to help cover these costs. Consider speaking with an aged care expert, like those at Mercy Health, or an independent financial advisor to help you understand the financial implications and how to manage them effectively.

Travel Around the Countryside (or at Least Your Local Area!)

After narrowing down your options, it’s time to arrange tours of your shortlisted facilities. Observe the environment, speak with staff and residents, and get a sense of the community atmosphere. The goal is to find a place that feels safe, welcoming, and aligned with your loved one’s needs.

Don’t Be Afraid to Ask for Help

Once you’ve completed your research, assessments, and visits, take time to discuss the options with your family and the person who will be entering care. Don’t hesitate to reach out to the organisations you’ve toured and ask any additional questions. It’s essential to partner with an organisation ready to answer all your questions and support you through this process.

Choosing the right residential aged care facility is a significant decision, but by following these steps, you’ll be well on your way to finding the best possible care for your loved one.

For more personalised assistance, contact Mercy Health’s Client Services team on 1300 410 989 for an obligation-free discussion.