Mercy Place East Melbourne, Victoria

Cosmopolitan living enhanced by first-class care and comfort.

Life at Mercy Place East Melbourne is perfectly balanced: we strive to maintain the normal activities of daily life while enabling personal achievements, events and outings.

Our home is cosy but also cosmopolitan, bright and modern. We build relationships in order to provide personal, individualised care and we support you to live your way.

Enjoy a tranquil moment among the flowers in our sensory courtyard or on the rooftop terrace. Alternatively, wander tree-lined streets with friends or family and explore the many attractions of our vibrant inner-city neighbourhood. Cinemas, cafes, art galleries, high-end restaurants and shopping precincts are all nearby. We also offer entertainment in the comfort of our home, with poetry readings, a visiting artist, harp therapy, music and entertainment, and more.


Contact Kate about Mercy Place East Melbourne

Phone: 03 9413 1777
Mercy Place East Melbourne
22 Verona Lane
East Melbourne VIC 3002

Get directions

Available Services

Ageing in place

Our homes offer you the security and comfort of ‘ageing in place’. Regardless of your care needs now, or how they may develop in the future, you can continue to live at our home and access the care you need while maintaining your quality of life.


Audiology involves treatments to improve communication and participation for people with hearing loss, to promote a fuller and more enjoyable life. It can also help with conditions affecting balance.


As part of our comprehensive approach to your health and wellbeing, we can arrange dental services for both emergency and non-emergency dental issues.

Eye health and ophthalmology

Access ophthalmology services to treat eye and vision-related conditions or disorders.

Hair and beauty salon

A hairdresser regularly visits our salon to keep you looking and feeling your best.

Leisure and lifestyle activities

Wherever possible, our lifestyle therapy team supports you to pursue your interests and actively participate in life. We invite you to enjoy a range of social, cultural and physical activities and to suggest any we do not currently offer. Please note, some activities may incur a charge.


Enjoy access to our home’s comprehensive library of books, reading materials and games.

Palliative care

For those nearing the end of life, our palliative care team works with family and friends to offer physical, spiritual, emotional and social support.

Pastoral care

Pastoral Care Associates can offer you and your loved ones spiritual and emotional support. We can also coordinate prayer groups or church services, including regular Mass, sacramental care and denominational services.


Physiotherapists help people move more easily and improve their physical ability. You may undertake physiotherapy as part of a high-care plan or rehabilitation program. If you’re generally well and would like access to physiotherapy services, or if you have higher needs and require extra support, you can arrange for your preferred therapists to visit on a fee-for-service basis.


Podiatry services are available for medical conditions affecting the foot, ankle and leg. Our local allied health therapists can provide podiatry in the home as part of a high care plan. If you’re generally well and would like these services, or have higher care needs and seek extra allied health support, you can arrange for your preferred therapists to visit on a fee-for-service basis.

Religious services

Chaplains visit our home, and are available on-call for pastoral ministry and specific religious rituals. We can also arrange pastoral care from a religious representative from your own faith for your convenience.

Respite care

We can provide support to your family and other primary carers who need additional assistance, or who simply need a break and time to themselves. Our home offers respite care in the form of short-term accommodation for your family members or primary carers.

Speech pathology

Our home offers speech pathology services to assess, diagnose and treat communication or swallowing disorders. Our local allied health therapists can provide speech pathology services in-home as you require, or as part of a high-care plan. If you’re generally well and would like speech pathology, or have higher care needs and seek extra allied health support, you can arrange for your preferred therapists to visit on a fee-for-service basis.

Sr Norma

The staff are absolutely magnificent and they always come up smiling. It's lovely having a room that is spacious where I can have quiet time to myself, and having access to the rooftop where I can continue my gardening. I've made great friendships that contribute to my life.

Sr Norma


Our architecturally designed home blends comfort and care with inner-city style.

Each bright, expansive room offers ample private space — make it your personal sanctuary with your own individual treasures and furniture. Timber beds with built-in cabinetry feature in each room, and a registered nurse is available 24/7 for your peace of mind.


SuperiorSinglePrivate17m²Views, extra services
Superior+SinglePrivate17-26m²Views, extra services, corner alcoves
Accommodation details and pricing (PDF, 4.9M)


We offer a seasonal menu that changes on a four-week schedule. Developed in consultation with a dietitian, most of our food is homemade daily and features fresh vegetables. Our flexible menu can accommodate any dietary or cultural meal requirements. A catering manager is on site five days a week and welcomes resident feedback and suggestions. Your meal choice is processed through ‘Oscar’, our electronic and personalised ordering system.

  • Breakfast: residents can choose a hot breakfast seven days a week.
  • Lunch: two meal choices, or three choices for residents with extra services.
  • Dinner: two meal choices.
  • Wine or beer available with all meals.
  • Homemade morning and afternoon tea.


  • memory support unit
  • private dining space
  • courtyard garden
  • spa room.

Lifestyle and Community

Mercy Place East Melbourne is an inner-city home offering friendly, personalised care.

We boast an amazing community with multiple attractions beyond our walls. Enjoy the tree-lined streets, beautiful historical architecture and city views, or wander through the lush green expanse of the nearby Fitzroy Gardens. Life at Mercy Place East Melbourne is enhanced by our culturally diverse neighbourhood, with an array of cinemas, cafés, art galleries, high-end restaurants and shops at your fingertips.

Download brochure (PDF, 345.8K) Download resident handbook (PDF, 782.5K)

In the area

  • GG European Restaurant.
  • Zouki Café
  • Fitzroy Gardens featuring KereKere Green Cafe
  • St Patrick’s Cathedral
  • Holy Trinity Anglican Church
  • Smith Street, Bridge Road and city shops
  • Epworth Freemasons and St Vincent’s Private Hospital next door
  • Melbourne Cricket Ground.

Available activities

Enjoy the following activities at your home:

  • seated yoga
  • volunteer visits
  • walking groups and coffee outings
  • intergenerational activities with local school students
  • birthday celebrations
  • chapel with weekly Catholic mass, communion services and Anglican services
  • visiting resident artist
  • aromatherapy
  • bus outings
  • entertainment and music
  • violinist
  • harp therapist
  • poetry readings
  • pet therapy
  • massage therapist.


The #48 and #75 trams travel up Victoria and Flinders streets. The closest tram stop is #11, near Jolimont Railway Station.

Jolimont Railway Station is a short walk from our home.

Directions and parking

There is a drop-off zone at the front of Mercy Place East Melbourne and a limited number of underground visitor parking spaces. Alternatively, one and two-hour paid street parking is available in surrounding streets.

Get directions

Meet Kate

As a treasured member of the Mercy Place East Melbourne community, you have a dedicated Service Manager.

At Mercy Place East Melbourne we offer you safe residential accommodation that borders the vibrant Melbourne city. Our central location makes visiting easy. We want you to live well and be happy. You’re invited to live in our homely environment where good care is our goal.

What next

Moving into an aged care home can be a challenging and emotional time for you and your loved ones. We’re here to help.

There are some steps you can complete at any point — even before you’ve decided on your home — to make things easier.

Find out more about moving into aged care

Get prepared

There are things you can do right now – including assembling documents and completing forms – to make your move smooth and easy. Many of these things are useful even if you don’t end up moving into aged care.

Learn more about getting prepared for transition to an aged care home

Confirm the details of your finances

By confirming the details of your finances through completing certain forms and choosing your specific room, you can ensure you pay the correct costs and receive the right care from the moment you move in.

Learn more about confirming the details of your finances

Apply for your chosen home

Arrange a meeting with a local representative of your chosen home to ensure you understand everything and receive the right help in applying for your move.

Learn more about applying for your chosen home

Understanding the costs

Once you’ve chosen your home, it’s natural to start thinking about the costs involved.

How much will I have to pay? What is covered? Are there flexible payment options? Find the answers to your questions and get familiar with the costs.

Find out more about the costs

Ask about life at Mercy Place East Melbourne

If you have any questions about life at Mercy Place East Melbourne the process of preparing for a move, or anything else, please get in touch and let us know. We’ll find the answers and be in contact with you shortly


Contact Kate about Mercy Place East Melbourne

Phone: 03 9413 1777

Mercy Place East Melbourne
22 Verona Lane
East Melbourne VIC 3002

Get directions

Last reviewed December 19, 2017.