Mercy Place Newport, Victoria

A peaceful yet vibrant slice of inner Melbourne.

After more than 40 years of compassionate care, Mercy Place Newport will be closing in 2020.

Mercy Health is committed to continuing to meet the changing needs of Australia’s ageing population, through our residential aged care homes, seniors living communities and home care services.

For the full list of Mercy Health residential aged care homes, please see here.

  • Southern Cross Care (Vic) joined Mercy Health in July 2017. Our highly qualified and compassionate care teams support you to live life well, the way you choose.

Contact Pily about Mercy Place Newport

Phone: 03 9391 6911
Mercy Place Newport
288 Melbourne Road
Newport VIC 3015

Get directions

Available Services

Allied health

Allied health describes the range of health professionals involved in your care who are not doctors, dentists or nurses. Allied health includes services such as podiatry, occupational therapy, physiotherapy, speech therapy and dietary advice.


Audiology involves treatments to improve communication and participation for people with hearing loss, to promote a fuller and more enjoyable life. It can also help with conditions affecting balance.

Dietitian-curated meals

Our nutritionally balanced menu is developed under the guidance of a dietitian and changes seasonally. All meals are cooked fresh daily and we are happy to accommodate special dietary needs for religious, cultural, ethical or medical reasons.

Eye health and ophthalmology

Access ophthalmology services to treat eye and vision-related conditions or disorders.

Hair and beauty salon

A hairdresser regularly visits our salon to keep you looking and feeling your best.

Pain management

We offer a range of professional services to ease pain, improve quality of life and reduce symptoms and discomfort associated with ongoing illnesses or disorders.


Enjoy access to our home’s comprehensive library of books, reading materials and games.

Leisure and lifestyle activities

Wherever possible, our lifestyle therapy team supports you to pursue your interests and actively participate in life. We invite you to enjoy a range of social, cultural and physical activities and to suggest any we do not currently offer. Please note, some activities may incur a charge.

Palliative care

For those nearing the end of life, our palliative care team works with family and friends to offer physical, spiritual, emotional and social support.

Pet-friendly environment

Pet therapy is known to inspire greater physical, cognitive and emotional wellbeing. On-site and visiting pets are a vital element of our home environment. If you’re considering a move to our home, contact the Service Manager to discuss bringing your pet with you.


Physiotherapists help people move more easily and improve their physical ability. You may undertake physiotherapy as part of a high-care plan or rehabilitation program. If you’re generally well and would like access to physiotherapy services, or if you have higher needs and require extra support, you can arrange for your preferred therapists to visit on a fee-for-service basis.

Pastoral care

Pastoral Care Associates can offer you and your loved ones spiritual and emotional support. We can also coordinate prayer groups or church services, including regular Mass, sacramental care and denominational services.


Podiatry services are available for medical conditions affecting the foot, ankle and leg. Our local allied health therapists can provide podiatry in the home as part of a high care plan. If you’re generally well and would like these services, or have higher care needs and seek extra allied health support, you can arrange for your preferred therapists to visit on a fee-for-service basis.

Religious services

Chaplains visit our home, and are available on-call for pastoral ministry and specific religious rituals. We can also arrange pastoral care from a religious representative from your own faith for your convenience.

Respite care

We can provide support to your family and other primary carers who need additional assistance, or who simply need a break and time to themselves. Our home offers respite care in the form of short-term accommodation for your family members or primary carers.

Speech pathology

Our home offers speech pathology services to assess, diagnose and treat communication or swallowing disorders. Our local allied health therapists can provide speech pathology services in-home as you require, or as part of a high-care plan. If you’re generally well and would like speech pathology, or have higher care needs and seek extra allied health support, you can arrange for your preferred therapists to visit on a fee-for-service basis.

Volunteer services

Our home benefits from many skilled volunteers. Whether it be driving a bus, sharing gardening skills, reading a book or newspaper to one of our residents, playing cards, or just having a chat, volunteers bring a spark into our home with infectious enthusiasm. If you would like to contribute to our home as a volunteer, please get in touch. As with everyone who works within our homes, volunteers are required to complete a police check and attend a Mercy Health induction.

Dementia care service

Our home caters for people living with dementia or memory loss. We partner with you and your loved one to get to know their personal story so daily life and activities can be tailored to suit their specific needs and interests.

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There is a good connection between the staff members and residents, this enables me to not worry about what’s going to happen to me."

Isobel Forge


Our lovely rooms are tastefully fitted with comfortable furniture including height-adjustable beds and bedside tables, and built-in wardrobes for your personal treasures. The rooms also offer added features such as hand basins, ducted heating, air conditioning and plenty of natural light. A 24/7 nurse call system is available in all rooms, giving you and your loved ones peace of mind.


Accommodation details and pricing (PDF, 301.4K)


Well-balanced, tasty and nutritious meals are always on the menu at Mercy Place Newport. All your meals are prepared in a dedicated onsite kitchen. You can also enjoy a spectacular high tea several times a year. Whatever your dietary or cultural requirements, we can cater for them.

We serve freshly prepared and cooked meals daily, such as slow-cooked roast beef with roast potato or fish pie, chips and seasonal vegetables. A typical dessert might be strawberry cheesecake, whipped cream and mixed fruit.


With just 37 residents, Mercy Place Newport is a boutique aged care home where everyone is special and cared for with compassion. Our home includes:

  • bright, airy living and dining rooms
  • quiet courtyards
  • tranquil landscaped gardens.

Lifestyle and Community

Our mission is to help you enjoy life, stay active and do the things you love, as well as trying new things with new friends.

We have a dynamic program of engaging activities available and we will work with you to choose the options that suit you physically, socially and emotionally. Be it bus outings to the beach or local shops, music therapy or pursuing your lifelong passions, we will help you create a lifestyle you love. Tell us your interests and hobbies, and we will take care of the rest.

“Residents in our home are like gems, they have hidden talents and creativity and when I tap into them it’s amazing.” Gopal Thanapal – Lifestyle Coordinator

In the area

  • Odd Spot Café 313 metres
  • Altona Gate Shopping Centre 5.7km
  • Science works & Planetarium 2.8km
  • HMAS Castlemaine 2.7km
  • Williamstown Botanic Gardens 2.8km
  • Gem Pier 2.5km
  • ARHS Railway Museum 2.4km
  • St Mary’s Catholic Church 2.4km
  • Holy Trinity Anglican Church 2.4km
  • Commonwealth Reserve 2.5km


Available activities

Enjoy the following activities at your home:

  • multiple bus outings and excursions
  • thriving music therapy program
  • intergenerational activities
  • dynamic schedule of planned activities
  • freedom to pursue your own hobbies and passions


The Newport Railway Station is 7 minutes away from the home. Stop ID 19994 zone 1. You can use the Williamstown or Werribee line.

There is a bus stop right infront of the home. Bus route 472 Williamstown via Footscray.

Directions and parking

Parking is available behind Mercy Place Newport on Franklin Street. For disabled parking and quick drop-off parking, come to the front of the home on Melbourne Road.

Get directions

Meet Pily

As a treasured member of the Mercy Place Newport community, you have a dedicated Service Manager.

To care for those who once cared for the young is one of the greatest honours and blessings for me. To share what has made them cry, love, laugh, sing and stop in awe is an experience words can never describe. In turn, at Mercy place Newport, we create a safe haven for them to continue to experience life in its fullest form and beyond.

What next

Moving into an aged care home can be a challenging and emotional time for you and your loved ones. We’re here to help.

There are some steps you can complete at any point — even before you’ve decided on your home — to make things easier.

Find out more about moving into aged care

Get prepared

There are things you can do right now – including assembling documents and completing forms – to make your move smooth and easy. Many of these things are useful even if you don’t end up moving into aged care.

Learn more about getting prepared for transition to an aged care home

Confirm the details of your finances

By confirming the details of your finances through completing certain forms and choosing your specific room, you can ensure you pay the correct costs and receive the right care from the moment you move in.

Learn more about confirming the details of your finances

Apply for your chosen home

Arrange a meeting with a local representative of your chosen home to ensure you understand everything and receive the right help in applying for your move.

Learn more about applying for your chosen home

Understanding the costs

Once you’ve chosen your home, it’s natural to start thinking about the costs involved.

How much will I have to pay? What is covered? Are there flexible payment options? Find the answers to your questions and get familiar with the costs.

Find out more about the costs

Ask about life at Mercy Place Newport

If you have any questions about life at Mercy Place Newport the process of preparing for a move, or anything else, please get in touch and let us know. We’ll find the answers and be in contact with you shortly.


Contact Pily about Mercy Place Newport

Phone: 03 9391 6911

Mercy Place Newport
288 Melbourne Road
Newport VIC 3015

Get directions

We constantly look for ways to improve the care and service we deliver. Your feedback is valuable and is one way we can find out how we are doing and what we can improve. Complete our online feedback form to provide your comments.

Last reviewed June 25, 2018.

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