Mercy Place Ave Maria is a relaxed, welcoming home set in a tranquil environment of spacious courtyards, a beautiful lake and peaceful, park-like gardens. We offer a ‘small household’ approach to care, focusing on meaningful relationships and building a genuine sense of community.
Located in the heart of Shepparton, our home provides an active country lifestyle with residents tending to our raised garden beds, playing bowls, swimming and attending the local Senior Citizens community group. Our home also features intimate lounge rooms, three dining rooms, a chapel, hairdressing salon and a community centre where you can participate in a wide range of engaging activities.
Visiting hours may have changed due to the coronavirus pandemic. Please call the home for details.
- Southern Cross Care (Vic) joined Mercy Health in July 2017. Our highly qualified and compassionate care teams support you to live life well, the way you choose.
Book your tour of Mercy Place Ave Maria
Arrange to visit for a cup of tea and a tour, and get to know the friendly faces at Mercy Place Ave Maria! You'll meet our Resident Liaison Officer to explore our home and the surrounding area, and find out more about moving in. Just fill out the form and we’ll be in touch.
Ageing in place
Our homes offer you the security and comfort of ‘ageing in place’. Regardless of your care needs now, or how they may develop in the future, you can continue to live at our home and access the care you need while maintaining your quality of life.
Allied health describes the range of health professionals involved in your care who are not doctors, dentists or nurses. Allied health includes services such as podiatry, occupational therapy, physiotherapy, speech therapy and dietary advice.
Bookable club rooms
Retirement Living residents can enjoy private access to our rooftop club room.
As part of our comprehensive approach to your health and wellbeing, we can arrange dental services for both emergency and non-emergency dental issues.
Our nutritionally balanced menu is developed under the guidance of a dietitian and changes seasonally. All meals are cooked fresh daily and we are happy to accommodate special dietary needs for religious, cultural, ethical or medical reasons.
Hair and beauty salon
A hairdresser regularly visits our salon to keep you looking and feeling your best.
Leisure and lifestyle activities
Wherever possible, our lifestyle therapy team supports you to pursue your interests and actively participate in life. We invite you to enjoy a range of social, cultural and physical activities and to suggest any we do not currently offer. Please note, some activities may incur a charge.
We offer a range of professional services to ease pain, improve quality of life and reduce symptoms and discomfort associated with ongoing illnesses or disorders.
For those nearing the end of life, our palliative care team works with family and friends to offer physical, spiritual, emotional and social support.
Pastoral Care Associates can offer you and your loved ones spiritual and emotional support. We can also coordinate prayer groups or church services, including regular Mass, sacramental care and denominational services.
Pet therapy is known to inspire greater physical, cognitive and emotional wellbeing. On-site and visiting pets are a vital element of our home environment. If you’re considering a move to our home, contact the Service Manager to discuss bringing your pet with you.
Physiotherapists help people move more easily and improve their physical ability. You may undertake physiotherapy as part of a high-care plan or rehabilitation program. If you’re generally well and would like access to physiotherapy services, or if you have higher needs and require extra support, you can arrange for your preferred therapists to visit on a fee-for-service basis.
Podiatry services are available for medical conditions affecting the foot, ankle and leg. Our local allied health therapists can provide podiatry in the home as part of a high care plan. If you’re generally well and would like these services, or have higher care needs and seek extra allied health support, you can arrange for your preferred therapists to visit on a fee-for-service basis.
Chaplains visit our home, and are available on-call for pastoral ministry and specific religious rituals. We can also arrange pastoral care from a religious representative from your own faith for your convenience.
We can provide support to your family and other primary carers who need additional assistance, or who simply need a break and time to themselves. Our home offers respite care in the form of short-term accommodation for your family members or primary carers.
Our home offers speech pathology services to assess, diagnose and treat communication or swallowing disorders. Our local allied health therapists can provide speech pathology services in-home as you require, or as part of a high-care plan. If you’re generally well and would like speech pathology, or have higher care needs and seek extra allied health support, you can arrange for your preferred therapists to visit on a fee-for-service basis.
Our home benefits from many skilled volunteers. Whether it be driving a bus, sharing gardening skills, reading a book or newspaper to one of our residents, playing cards, or just having a chat, volunteers bring a spark into our home with infectious enthusiasm. If you would like to contribute to our home as a volunteer, please get in touch. As with everyone who works within our homes, volunteers are required to complete a police check and attend a Mercy Health induction.
Dementia care unit
A dedicated memory unit is available within the home providing specialist care for people living with dementia or memory loss. We partner with you and your loved one to get to know their personal story so daily life and activities can be tailored to suit their specific needs and interests.
Our rooms feature private ensuites and are tastefully decorated with comfortable furniture and fittings including electric height-adjustable beds, bedside tables, built-in personal mobility aids and built-in wardrobes. Additional features include heating, air conditioning or ceiling fans, and wall-mounted TVs. A 24/7 nurse call system is available in all rooms, giving you and your loved ones peace of mind.
|Deluxe+||Single||Private||14-15m²||Garden or courtyard views|
|Premier||Single||Private||15-17m²||Garden or courtyard views. Interconnecting doors available.|
Well-balanced, tasty and nutritious meals are always on the menu at Mercy Place Ave Maria. All your meals are prepared in our dedicated onsite kitchen, and you can enjoy them in your household’s separate dining room. We can cater for all dietary or cultural requirements.
- Enjoy your choice of breakfast, from porridge and cereals to toast, fruit and juices.
- Lunch might include options such as roast beef and vegetables or fish pie.
- Afternoon tea may include strawberry cheesecake or fruit and ice cream.
- A typical dinner might be meat patties, or soup and sandwiches.
- A typical dessert might be apple sponge and whipped cream.
With its expansive gardens and spacious courtyards, Mercy Place Ave Maria is a beautiful place to call home. Its features include:
- small households within the home featuring intimate living and dining rooms
- a dedicated chapel offering regular services
- a spacious community area/multi-purpose room.
Lifestyle and Community
We make it our mission to help you enjoy life, stay active, and do the things you love, as well as trying new things with new friends. We have a dynamic range of activities and events available, and also encourage you to connect with the local Shepparton community. Located close to Shepparton’s art museum, heritage centre and beautiful botanic gardens, there is always something to inspire you.
We will work with you to choose options that suit you socially, physically and emotionally to create a lifestyle you love. Tell us about your interests and hobbies, and we will take care of the rest.
In the area
- Close to the town centre, with its cinema, shopping and restaurants
- Mercy Place Ave Maria has its own lake with a gazebo and BBQ, that families are welcome to use
- We have our own Community Centre for special functions
- Across the road we have the Glasshouse Cafe, which is a popular venue for residents and families
- Goulburn Valley Health and Shepparton Private Hospital are nearby.
Enjoy the following activities at your home:
We have an active lifestyle program with an exercise group six days per week. We offer the opportunity to participate in bowls, swimming and attend community groups such as Senior Citizens. Our residents have also enjoyed an organised cruise.
The bus stop at the front of our home provides regular services. We also have our own bus and car available for lifestyle activities. Taxis are also available.
Meet Mary Suratman
As a treasured member of the Mercy Place Ave Maria community, you have a dedicated Service Manager.
My favourite thing about our home is that when people visit for the first time, they comment on the 'good feel and friendliness' they experience. Our wonderful, caring staff are totally committed to our residents, whether they work in administration, catering, cleaning, laundry, lifestyle or direct care.
Moving into an aged care home can be a challenging and emotional time for you and your loved ones. We’re here to help.
There are some steps you can complete at any point — even before you’ve decided on your home — to make things easier.
There are things you can do right now – including assembling documents and completing forms – to make your move smooth and easy. Many of these things are useful even if you don’t end up moving into aged care.
Confirm the details of your finances
By confirming the details of your finances through completing certain forms and choosing your specific room, you can ensure you pay the correct costs and receive the right care from the moment you move in.
Apply for your chosen home
Arrange a meeting with a local representative of your chosen home to ensure you understand everything and receive the right help in applying for your move.
Understanding the costs
Once you’ve chosen your home, it’s natural to start thinking about the costs involved.
How much will I have to pay? What is covered? Are there flexible payment options? Find the answers to your questions and get familiar with the costs.
Ask about life at Mercy Place Ave Maria
If you have any questions about life at Mercy Place Ave Maria the process of preparing for a move, or anything else, please get in touch and let us know. We’ll find the answers and be in contact with you shortly.
25 Graham Street
Shepparton VIC 3630
We constantly look for ways to improve the care and service we deliver. Your feedback is valuable and is one way we can find out how we are doing and what we can improve. Complete our online feedback form to provide your comments.
Last reviewed June 25, 2018.